We suggest our users read the below terms and conditions for using the Rescue Midwife LTD website or any online site to which our website is connected to, including our social media channels.
By accessing and using our website for our online products at www.rescuemidwife.com including the customer account, you are agreeing to be bound by the current terms and conditions of use including any relevant local laws.
Our contact details:
Rescue Midwife LTD
PO BOX 865
Hayes
UB3 9YR
Registered company number: 13266801
Returns & exchange policy:
ALL SALES ARE FINAL
The returns and exchange policy outlined below applies to all online orders for our products subject to the below exceptions.
We are unable to accept a return for a refund, exchange or cancellation of orders due to hygiene and health protection reasons.
Incorrect delivery address:
In the event that a delivery address is submitted incorrectly when an order is placed by the customer, we assume no responsibility for this. This can risk your parcel incurring a longer delivery time and the customer must bear the cost of re-delivery. We are not able to change the address after you have made an order, you must wait until our delivery partner send it back to us and then for us to attempt re-delivery of course at the postage cost liable to the customer.
IMPORTANT:
Before consuming our fertility supplements it is the responsibility of the customer to seek advice from their own health care professional before use. We accept no liability or responsibility for any adverse consequences resulting directly or indirectly from the use of any of our products at Rescue Midwife LTD.
Any information contained on our website is not intended to be comprehensive and if you are unsure of whether our fertility supplements are suitable, you MUST seek professional medical advice before use. We are NOT able to provide any medical or health advice in regards to the above and the use and handling of our products.
We aim to provide products that are of a high quality and hope that they will arrive in excellent condition. However, in the unlikely event that your item is damaged and/or defective or you have received the wrong item please contact us by email at support@rescuemidwife.org within 7 days of receiving your item.
Please include your order number and full name so that we can trace your order. We also require photographic images of the item displaying the alleged “damage”/”fault” sent by email to us.
We will notify you once we’ve received and inspected your photos and considered your email and will let you know if the refund/exchange was approved or not. If approved and you are to be given a refund or new items will be sent out.
Health & safety of using our products:
Our supplement products comply with the relevant UK health and safety regulations.
Limitation of liability:
To the fullest extent allowed by the law, under no circumstances, including, but not limited to, negligence, are we liable to you or any recipient, for any direct, indirect, incidental, special or consequential damage that results from the use of and/or the inability to use the information/details provided on our website, any changes to the website, data sent or received or for any of the above-mentioned damages that result from the use or inability to use our supplement products.
