Privacy Policy

Who we are
This website is owned and operated by Rescue Midwife LTD  (Company No. 13266801).

Our promise
We’ll always keep your personal data safe, secure, and never sell it to anyone.

What we collect
When you place an order or contact us, we may collect:

• Your name (and recipient’s name if different)
• Postal address
• Email address
• Phone number
• Payment details (processed securely by our payment partners – we never store them)

How we use your data
We only use your data to:

• Process and deliver your orders
• Keep your account up to date
• Send marketing emails if you’ve opted in (unsubscribe anytime)
• Improve our services

Sharing your data
We only share your data with trusted service providers like Shopify (our website host), payment processors, and delivery companies. They only receive the data needed to do their job. Some of these providers are outside the UK/EU, but they use approved safeguards to keep your data safe.

Cookies
We use cookies and similar tools (like Shopify analytics or pixels) to help run our site and improve your shopping experience. You can control cookies in your browser settings.

Your rights
Under GDPR, you can ask us to:

• Show you what data we hold
• Correct or delete your data
• Stop sending you marketing
• Restrict or object to how we use your data

Security
Our website uses SSL encryption (HTTPS) and follows Shopify’s PCI DSS standards for payments.

Changes
We may update this policy from time to time. The latest version will always be posted here.

Contact us
If you have questions or want to exercise your rights, email support@rescuemidwife.org
If you’re unhappy with how we handle your data, you can also complain to the ICO (Information Commissioner’s Office).

COOKIE POLICY:

We use cookies and similar tools to make your shopping experience smooth and secure.

What are cookies?
Cookies are small files stored on your device when you visit our site. Some are essential for things like checkout and security, while others help us understand how you use our site so we can improve it.

Types of cookies we use

• Essential cookies – keep our site running (e.g. checkout, account login).
• Analytics cookies – help us see how people use our site so we can improve.
• Marketing cookies – used by trusted partners (like Meta or Google) to show you relevant ads.

Your choice
When you first visit our site, you’ll see a banner asking if you want to accept or reject non-essential cookies. You can also manage cookies anytime in your browser settings.