Our website is owned and operated by Rescue Midwife LTD.
We will always keep your data safe and secure.
This Privacy Policy was posted on 6th September 2021 therefore the policy takes effect for all our customers and website visitors from 6th September 2021.
Rescue Midwife LTD must comply with General Data Protection Regulation (“GDPR”) and will therefore process your data securely and transparently.
In most cases, Rescue Midwife LTD is a Data Processor, by acting on our Customers’ instructions who place an order with us for one of our products.
The Customer is generally speaking, the Data Controller, who determines the purpose of the data and the means.
Our privacy notice outlines in accordance with GDPR, the types of data that we collect and hold about you. This includes our Customers’ contact details including email address, postal address, customer name and contact number. This is for the sole purpose of providing
Rescue Midwife LTD with customers’ orders.
Our privacy notice also explains how we use this information, how long the information is kept for and any other relevant information about your data.
Data protection principles:
In relation to personal data, we will:
Process it fairly, lawfully and in a clear, transparent way;
Collect personal data only for specific and legitimate reasons;
Only use it in the way that we have told you about;
Ensure it is correct and up to date;
Keep your data for only as long as we require it;
Process it in a way designed to ensure it will not be lost, destroyed or used for anything that you are not aware of.
Types of data we collect:
The types of data that we collect include:
Your personal details including your name and your recipient’s name if different, address including the recipient’s address, email address and phone number.
We collect personal information from you including any electronic devices (such as mobile phones, tablets and desktops) you use when you:
Use our online retail services with Rescue Midwife LTD
Register for an account on our site
Submit an order on our site for our products
Provide us information on our website, “contact us” form, update information on your account or when you communicate with us
We collect this information either because it is necessary so that we can perform our contract of providing products or services to you, or in our legitimate interests to do so or to meet our legal obligations as a retail business
How we collect your data:
If you are our Customer, we collect data about you only as supplied by you when placing an order with Rescue Midwife LTD.
Personal data is held securely on our website and email IT systems, which are password protected and access to the above information is restricted to Rescue Midwife LTD who may require access to it to undertake their job duties and in order to process your orders and/or send emails for a mailing list to those who are subscribed on the mailing list.
The website used is via our web provider Shopify and the use of HTTPS. This protection is validated by an SSL certificate. All Shopify sites have been enabled for HTTPS and are provided with free web hosting.
Sharing your data:
Your data will only be shared with internal colleagues (if any) within Rescue Midwife LTD where required in order for them to undertake their duties. We also will not share your data with bodies outside of the European Economic Area.
We will never share or sell any of your data/personal information with any third party subject to the below exception. We will only share your data with payment service providers and delivery companies we use. They only receive data they require to provide the relevant service and only for that purpose.
Protecting your data & information:
We acknowledge our obligation to ensure your data is protected against accidental loss or disclosure, destruction and abuse. We have implemented safeguarding processes for this. As you know, the internet is not a 100% secure method for communication and so we are unable to guarantee the security of any information you send to us (or we send to you) via the internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information. We take every reasonable precaution to protect your information. We cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. We use our best endeavours to ensure it is secure on our systems as outlined above.
Protection of payments:
Customers: We will never store or process your card details/card payment data/bank account details ourselves, they are processed and stored via our third party service providers. We encrypt your payment card details in your browser and securely transfer this data to our third party payment provider to process a payment/provide a refund and/or to prevent and detect fraud against either you or us.
The security of our users' financial transactions is extremely important to us at Shopify Payments and we are 100% committed to protecting you, as well as your customers. For this reason, Shopify Payments complies with the Payment Card Industry Data Security Standards (PCI DSS).
Amendments to our privacy policy:
We reserve the right to amend our privacy policy and cookies policy, whilst of course ensuring it complies with relevant legislation and laws. We will ensure that our policy shows the most up to date information and may notify you of such changes by including the revised privacy policy on our website
If you wish to make a complaint:
The supervisory authority in the UK for data protection is the Information Commissioner (ICO). If you think your data protection rights have been breached in any way by Rescue Midwife LTD, you can make a complaint to ICO. Our Data Protection Officer can be contacted at support@rescuemidwife.org.
